Privacy Policy

RESPONSIBLE PARTY

The responsible party for the purposes of POPIA is OB Ent Africa (Pty) Ltd, company registration number 2015/258327/07, Johannesburg, South Africa, trading as Outerbounds.

WHAT THE FORM COLLECTS

If you send us a brief through the form at outerbounds.co.za/contact, we collect exactly what you type into it: your name, email address, company or brand, your role (optional), what you need, the rough scale, and the brief itself. We collect it because we cannot answer you without it. The form sets no cookies, and there is no account to create.

WHERE IT GOES

When you press send, the form posts your answers to a Google Apps Script endpoint that we own and operate. That script appends your submission to a private Google Sheet and emails it, through Gmail, to the two founders of Outerbounds. Google is therefore a third-party processor of your enquiry — Apps Script, Sheets and Gmail all handle it on our behalf, and Google may process and store it on servers outside South Africa. Google's privacy policy is at policies.google.com/privacy.

WHAT WE DO NOT DO WITH IT

We use your enquiry to reply to you and to scope the work you are asking about. It is not added to a mailing list, it is not used for advertising, it is not passed to any client, partner or agency, and it is never sold. Beyond Google, as described above, no third party receives it.

HOW LONG WE KEEP IT

We have not yet published a fixed retention period for enquiries sent through this form, so we are not going to state one here. In practice a submission stays in the Google Sheet and in our email until you ask us to remove it. You can ask at any time and we will delete it from both.

GOOGLE ANALYTICS 4 — LOADS, BUT STARTS DENIED

Google Analytics 4 loads for every visitor, but it starts in a denied state under Google Consent Mode v2. In that state it sets no cookies, collects no identifiers and sends no advertising signals — only an anonymous, cookieless ping so that we know a page was read. It cannot recognise you, follow you between sessions, or link your visit to any other site. If you accept the banner, it upgrades to cookie-based measurement: pages viewed, time on site, device type and approximate location at country or city level. Google may process this outside South Africa.

META PIXEL — FULLY GATED

The Meta Pixel is an advertising tag and it is completely gated. It does not load at all unless you have explicitly accepted. If you decline, or never answer the banner, it never runs. Meta's data policy is at facebook.com/privacy/policy.

LINKEDIN INSIGHT TAG — FULLY GATED

The LinkedIn Insight Tag is an advertising tag and it is completely gated, the same as the Meta Pixel. It does not load unless you have explicitly accepted. When it runs, LinkedIn can tell us which companies, industries and job titles visit this site, in aggregate, and can show our ads to LinkedIn members who have visited. We do not see who you are. LinkedIn's privacy policy is at linkedin.com/legal/privacy-policy.

WITHDRAWING CONSENT

POPIA requires that withdrawing consent is as easy as giving it. It is: the “Cookie settings” button in the footer of every page on this site clears your saved choice and reloads the page, so the banner comes back and you can answer again. Declining returns Google Analytics to its denied, cookieless state and stops the Meta Pixel and the LinkedIn Insight Tag loading. You can also opt out of Google Analytics across all sites at tools.google.com/dlpage/gaoptout.